Privacy Policy
This policy describes how Elite Concepts LLC DBA Window and Bath Central, operator of windowcentraliowa.com, handles information you provide through this website and our communications.
Information we collect and use
When you request a consultation, we collect the contact details and project information you provide, such as your name, phone number, email, city, ZIP code, and message. We use this information to respond to inquiries, schedule and manage appointments, provide services, and send messages you have agreed to receive. We retain your messaging preferences and evidence of consent to honor your choices.
Service providers
Our website uses Netlify to host the site and securely collect and store form submissions, including your communication preferences. We use HighLevel and its communications providers to manage customer communications. Providers may process information on our behalf as needed to deliver these services. Please avoid submitting sensitive personal or financial information through the inquiry form.
Mobile information and consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS opt-in details
Our consultation form offers separate, optional SMS checkboxes for scheduling, appointment reminders and customer service, and for recurring automated marketing and consultation follow-up. Neither box is preselected. We record your selections with the submission date, phone number and consent disclosure. Choosing one category does not opt you into the other. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help.
Cookies and technical information
Our hosting, form and appointment-booking providers may use cookies or similar browser storage to operate their services, prevent spam and maintain sessions. They may process technical information such as IP address, browser information and request logs for service delivery and security. You can manage cookies in your browser settings; blocking them may affect form or booking functionality.
Your choices
Text consent is optional and is not a condition of purchase. Reply STOP to unsubscribe from texts. Reply HELP for assistance. Contact us to request access to, correction of, or deletion of information you provided. We may retain records needed to fulfill service obligations, honor opt-outs, resolve disputes, or meet applicable requirements.
Security and retention
We use reasonable safeguards to protect information, but no online transmission or storage method is completely secure. Information is retained as needed for the purposes described in this policy and applicable recordkeeping requirements.
Contact and updates
Contact Window and Bath Central at info@windowandbathcentral.com, 319-540-8643, or 3315 Heartleaf Rd., Cedar Rapids, IA 52411. Changes to this policy will be posted on this page.